Technical Support | Documents & Downloads

How To Guides

Below you will find a variety of documents to address installation and troubleshooting questions, software availability, video tutorials, and more.
For additional questions, please scroll to the bottom of the page to select a method of contact, or locate an installer.

Literature
Easy Connect
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Owner's Manuals
How to Guides
Accessory Manuals
Videos
IPBs
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3D Models
Price Schedule
ENTRY | ACCESS | GATE | TRAFFIC
DKS Cloud Programming
Creating a Cloud User ID
DKS Cloud Management
Download
DKS Cloud Programming
How to Give Programming Permissions for the Cloud
DKS Cloud Management
Download
DKS Cloud Programming
How to Activate a System for the Cloud
How to Activate a System for the Cloud

Programming eVolve Series Video Entry Systems through our Cloud Account Manager means administrators can access System settings on any wifi-enabled computer or tablet by logging in through the browser. With Cloud Programming there’s no software to download or update, and multiple administrators can manage the System settings at the same time. Programming with the Cloud is
the most advanced, versatile option available.

Download
VoIP White Paper
VoIP Guidelines
Digital phone service and how it affects modem communication

VoIP_1-4-19

Download
DKS Wireless Modem Assembly
Wireless Modem Assembly

1815-740

Download
900 MHZ Product Bulletin 5-19-F
900 MHz Layout
Product Bulletin 900MHz Wireless for Trackers 5.19.F

900_MHz_PB_5-19-F

Download
DKS 1830 Series Wide Area Network
Wide Area Network (WAN) set up
1830 Series Network Workshop Wan Applications

Internet Training Guide
REV 04.11

Download
Doorking Systems Local Area Network
Local Area Network (LAN) set up
Internet Training Guide
Download
1830 Series Modem Phone Line Test - Product Bulletin
1830 Series Modem Phone Line Test
Modem Phone Line Test

Checking dial-up modem connections.

Download
DKS Import Export 1830 Series
Import Export 1830 Series
Area Code Change

Use Import/Export to correct Resident Area Code

Download
Using an iPhone with Doorking Entry System
iPhone
Using iPhone with DK Entry Systems

iPhone 7-22

Download
iPhone 7-22
iPhone Instructions
iPhone Cellular Instructions

iPhone 7-22

Download
DKS Digital Phone and Modems
Digital Phone and Modems
VoIP / MoIP Modem Issues White Paper
Download
Using iPhone and 2112_12-22
iPhone OiS update
Using 2112 and iPhone

12-22

Download
AccessPLUS Modem-6-12
Access Plus Modem
USB Modem Connecton Problem

Connecting to certain US Robotics USB Modems fix.

Download
AP WAN Internet Connection guide B
AP-WAN Internet Guide – Wide Area Network (WAN) set up – 1812
Wide Area Network (WAN) set up
Download
AP LAN Applications guide-B
AP-LAN Guide B – Local Area Network (LAN) set up – 1812
Local Area Network (LAN) set up
Download
T AP Email update 01-11-A
AP-Email Update Setup
Email Set Up Guide
Download
DKS Users Manual
User’s Manual V6.3.h
1830 Series - Account Manager Software Manual V6.5

1835-066-Y-3-22

Download
Area Code Ref
Area Code Ref 1800
Area Code Change

Resident Area Code Change

Download
DKS Elevator Control Software Programming
Elevator Control
Using Time Zones with Elevator Control

Elevator Control Time Zones

Download
DKS Software on MAC
Software on MAC
Doorking Software Compatibility with Mac Computers

RAM Software on a MAC

Download
9100 9150 Multi-Edge B-10-16
B2 Contact Sensor Series Connection
Connect multiple edges to a single 9100 or 9150 UL 325 input

Oct, 2016

Download
DKS Grounding & Surge Suppression
Grounding & Surge
Grounding & Surge Protection

2006 Rev D

Download
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