1837 – 80 Series Entry System
Below you will find a variety of documents to address installation and troubleshooting questions, software availability, video tutorials, and more.
For additional questions, please scroll to the bottom of the page to select a method of contact, or locate an installer.
Looking for help with a different product? Start by choosing the product category below:
Tech Support Downloads
- Easy Connection
- Quick Start
- Owner's Manuals
- Accessory Manuals
- Tech Tip Videos
SOFTWARE
Simply log into your Cloud Account Manager through any internet browser using any computer, tablet, or smartphone with an internet connection and you’re ready to start adding residents, making changes to access credentials, view access point activity, and more.
View All Cloud Videos
Cloud FAQs
RAM software for 1833, 1834, 1835, 1837, 1838. Download the latest version of 6.5.a
This is just the standard Vista-and-up installer, as we’re no longer supporting XP. It includes the new 6.5 PDF documentation.
You must back up and uninstall your existing version before installing version 6.5.
Allows you to create a contact for your DKS Entry System with a meaningful-to-you name, helping you easily identify guest calls from your Entry System.
Allows you to easily create a meaningful-to-you name for your DoorKing Entry System in your phone contacts for quick identification
of calls.
SOFTWARE MANUALS
QUICK START GUIDES
2333-066-11-18-F
1830-182-J-5-24
1830-181-H-8-20
2358-067-E-10-14
OWNER'S MANUALS
1815-065-J-3-01
1835-065-R-11-24
2334-065-K-6-24
2348-065-E-10-11
2358-065-7-19-VG
2332-065-11-18-E
2333-065-11-18-K
1470-065-11-18-F
1800-065-1-19-H
1815-566-A-3-22
How to Manuals
Checking dial-up modem connections.
Elevator Control Time Zones
2006 Rev D
Use Import/Export to correct Resident Area Code
iPhone 7-22
RAM Software on a MAC
ACCESSORIES MANUALS
2332-065-11-18-E
2333-065-11-18-K
1470-065-11-18-F
1467-065-B-5-19
1812-148-N-3-20
1514-066-A-7-19
1815-706-C-5-16
2348-065-E-10-11
2351-065-K-10-11
2600-518-B-6-13
1815-038-A-6-13
1815-064-K-3-17
2344-065-C-6-13
1998-065-A-10-06
1830-183-B-3-16
1506-066-D-2-18
1879-065-E-4-12
1878-065-B-1-11
1877-065-B-1-11
1830-160-A-12-06
1830-325-A-6-16
2361-065-D-10-14
2372-065-F-5-18
2364-065-E-11-14
2369-065-A-8-15
1489-065-D-10-14
SOFTWARE VIDEOS
Literature
Rev 2-23
Rev 12-20
Rev 6-20
Rev 12-20
Rev 2-23
Rev 3-21
Rev 2-23
Rev 5-21
Rev 2-23
Rev 5-21
3 Part Specifations
SECTION 28-15-21
Revised 7-24
CAD
3D Models
IPB
Rev 11-17
Rev 11-17
Rev 2-15
Planning
DoorKing is a registered Continuing Education System provider for the American Institute of Architects.
DKS offers comprehensive help with System design considerations and equipment layouts. We offer assistance whether your application calls for complex Access Control Systems, or just a single door or automated vehicular gate-controlled entry point.
SYSTEM PLANNING CONSULTATION
DKS assists Architects, Engineers, and Consulting Specifiers with CAD drawings, System planning, and 3-part specifications. We will be happy to assist with design and layout parameters for your automated Vehicular Gate and Access Control System requirements. For assistance, please contact George M. Hendrix, Business Development Manager at 678-230-4162 or email George.
LUNCH & LEARN SESSIONS
To schedule a Lunch & Learn (webinar or in-person) on Automated Vehicular Gate design guidelines that help prevent accidents and injury, and to be sure your design is in compliance with industry safety standards and International Building Codes, please contact Allen Wright, Business Development Manager at 310-489-4875 or email Allen.
As well as having downloadable information on each specific product, we have collected all our download files click the button below to access all downloads in one location.
