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1838 Telephone Entry System

1838 Access Controller

Below you will find a variety of documents to address installation and troubleshooting questions, software availability, video tutorials, and more.

For additional questions, please scroll to the bottom of the page to select a method of contact, or locate an installer.

Looking for help with a different product? Start by choosing the product category below:

Tech Support Downloads

SOFTWARE
DKS Cloud Programming
Cloud Account Manager Programming
View Programming Details
Registration

Simply log into your Cloud Account Manager through any internet browser using any computer, tablet, or smartphone with an internet connection and you’re ready to start adding residents, making changes to access credentials, view access point activity, and more.
View All Cloud Videos
Cloud FAQs

1830 Series Windows Account Manager
Remote Account Manager
View Programming Details
Download Software
Registration

RAM software for 1833, 1834, 1835, 1837, 1838. Download the latest version of 6.5.a
This is just the standard Vista-and-up installer, as we’re no longer supporting XP.  It includes the new 6.5 PDF documentation.
You must back up and uninstall your existing version before installing version 6.5.

Remote Account Manager Software — Updating the Software

DKS Caller ID
Caller ID App
View Programming Details
Google Play
App Store

Allows you to create a contact for your DKS Entry System with a meaningful-to-you name, helping you easily identify guest calls from your Entry System.

DKS Relay
Relay Control App
View Programming Details
Google Play

Allows you to easily create a meaningful-to-you name for your DoorKing Entry System in your phone contacts for quick identification
of calls.

SOFTWARE MANUALS
Cloud & Desktop Account Manager Programming & Software Brochure
Cloud & Desktop Account Manager Programming & Software | Brochure
Download
DKS Cloud Programming
Creating a Cloud User ID
Download
DKS Cloud Programming
How to Give Programming Permissions for the Cloud
Download
Doorking connection download brochure
Internet Connection Options | Brochure
Download
DKS Doorking Software 1835-066-K-4-10 V6-2c User Manual
User’s Manual V6.2
Download
DKS Doorking Software 1835 066-M-9-11 V6-3
User’s Manual V6.3 Rev M
Download
QUICK START GUIDES
900 MHz Wireless Tracker QuickStart Manual
900M Tracker QS
900 MHz Wireless Tracker Quickstart

2333-066-11-18-F

Download
DKS Doorking 1830-182-H-9-20 TCP-IP Server
1830-186 Plug & Play Quick Start
1830 Series - TCP/IP Converter 1830-186 Plug & Play Quick Start

1830-182-J-5-24

Download
DKS Doorking 1830-181-H-8-20 TCP-IP Manual
1830-185 Quick Start
1830 Series - TCP/IP Converter 1830-185 Quick Start

1830-181-H-8-20

Download
DKS Wireless Tracker Quick Start
Wireless Tracker QS
1830 Series - 2.4G Wireless Tracker Quick Start

2358-067-E-10-14

Download
OWNER'S MANUALS
DKS Doorking 2333-065-Issued-11-18_J_900M Baseboard RF kit installation owners manual
900 MHz Baseboard Kit 2333-080

2333-065-11-18-J

Download
DKS Doorking 2332-065-Issued-11-18_E 900M Repeater installation owners manual
900 MHz Dual Repeater 2332-080

2332-065-11-18-E

Download
DKS Doorking 1470-065 Issued-11-18_E_900M Tracker RF Kit installation owners manual
900 MHz Expansion Board Kit 1470-080

1470-065-11-18-E

Download
DKS Doorking 2334-065-G-10-20 instructions
2334 VoIP/RS232 Kit

2334-065-K-6-24

Download
DKS VoIP Adapter
1815-566-A-3-22 VoIP Kit

1815-566-A-3-22

Download
DKS 1830 Series Cellular Voice + Data Instructions
1830 Series - Cellular Voice + Data Instructions

1800-065-1-19-H

Download
DKS Doorking 1818-065-H-4-02 Owners Manual
1818 Installation - Owner's Manual

1818Series with circuit board1842-010, REV D and higher. April 2002

Download
DKS Doorking 1838-065-Issued-3-19_F instructions
1838 Manual

1838-065-3-19-F

Download
How to Manuals
DKS Cloud Programming
How to Give Programming Permissions for the Cloud
Download
DKS Cloud Programming
Creating a Cloud User ID
Download
DKS Grounding & Surge Suppression
Grounding & Surge Protection

2006 Rev D

Download
VoIP White Paper
VoIP Guidelines

VoIP_1-4-19

Download
DKS Software on MAC
Running RAM Software on MAC

RAM Software on a MAC

Download
DKS Elevator Control Software Programming
Using Time Zones with Elevator Control

Elevator Control Time Zones

Download
DKS Import Export 1830 Series
Area Code Change

Use Import/Export to correct Resident Area Code

Download
DKS Users Manual
1830 Series - Account Manager Software Manual V6.5

1835-066-Y-3-22

Download
DKS Wireless Modem Assembly
Wireless Modem Assembly

1815-740

Download
DKS Digital Phone and Modems
Digital Phone and Modems

VoIP / MoIP Modem Issues White Paper

Download
ACCESSORIES MANUALS
Tty Add on Device Kit For The 1830 Series Entry
TTY Add-on 1830 Series

1830-325-A-6-16

Download
DKS Doorking 1514-066-A-7-19 Cellular Antenna
Antenna Kit Cellular Directional 1514-014

1514-066-A-7-19

Download
DKS Doorking 1467-065-B-5-19_900M Test Kit
900 MHz Test Kit 1514-140

1467-065-B-5-19

Download
DKS Doorking 2333-065-Issued-11-18_J_900M Baseboard RF kit installation owners manual
900 MHz Baseboard Kit 2333-080

2333-065-11-18-J

Download
DKS Doorking 2332-065-Issued-11-18_E 900M Repeater installation owners manual
900 MHz Dual Repeater 2332-080

2332-065-11-18-E

Download
DKS Doorking 1470-065 Issued-11-18_E_900M Tracker RF Kit installation owners manual
900 MHz Expansion Board Kit 1470-080

1470-065-11-18-E

Download
DKS Wireless Test Range Kit
2.4 GHz Test Kit 2369-080 (Discontinued)

2369-065-A-8-15

Download
DKS 2372 Dual Repeater
2.4 GHz Dual Repeater 2372-080 (Discontinued)

2372-065-F-5-18

Download
1830 Series - RS232-RS422 Extender Kit 1830-190

1830-183-B-3-16

Download
Wi-Fi Spectrum
1830 Series - Wi Fi Spectrum

Wireless Spectrum 10-14

Download
Doorking Wireless Repeater Kit
2.4 GHz Repeater 2364-080 (Discontinued)

2364-065-E-11-14

Download
DKS Base Board Kit
2.4 GHz Baseboard Kit 2361-080 (Discontinued)

2361-065-D-10-14

Download
DKS Tracker RF Kit
2.4 GHz Expansion Board Kit 1489-080 (Discontinued)

1489-065-D-10-14

Download
DKS Doorking 2358-065-Issued-7-19_E Tracker Expansion installation owners manual
Expansion Board 2358-010

2358-065-7-19-E

Download
DKS Doorking 1815-038-A-6-13 Instructions
USB to RS232 Converter 1815-039

1815-038-A-6-13

Download
DKS Doorking Camera Kit Literature
1800 Series / 1830 Series - 1812-147 Color Camera Kit

1812-148-N-3-20

Download
DKS 120 Low Voltage Surge Suppressor
Surge Suppressor 120V 1879-010

1879-065-E-4-12

Download
24v Power Line Surge Suppressor
Surge Suppressor 24V 1878-010

1878-065-B-1-11

Download
DKS Phone Line Surge Suppressor
Surge Suppressor Phone Line 1877-010

1877-065-B-1-11

Download
DKS Doorking 1830-160 Wiring Instructions for Isolation Transformers
Wiring Instructions for Isolation Transformers

1830-160-A-12-06

Download
RS232 to RS422
Conversion Kit RS232 to RS422 1508-055

1815-706-C-5-16

Download
DKS owners manual 2351
Expansion Board 2351-010 (Discontinued)

2351-065-K-10-11

Download
DKS owners manual 2348
Elevator Control Board 2348 Series

2348-065-E-10-11

Download
SOFTWARE VIDEOS
DKS Doorking youtube DKS Training Workshops and Seminars
DKS Training Workshops and Seminars
Watch Video
DKS Doorking youtube DKS Remote Station Tech Tip Videos
DKS Remote Station Tech Tip Videos (Playlist)
Watch Video
DKS Doorking youtube Manual Programming of DKS Devices Videos
Manual Programming of DKS Devices Videos (Playlist)
Watch Video
DKS Cloud Programming Youtube Video
DKS Cloud Programming Tech Tip Videos (Playlist)
Watch Video
DKS Relay Control Youtube Video
DKS Relay Control (For Property Managers)
Watch Video
DKS Doorking imserver youtube
DKS Software Videos (Playlist)
Watch Video
cellular 4-steps youtube DKS Doorking
DKS Cellular Telephone Entry: Installs in 4 Easy Steps
Watch Video
DKS Cloud Programming - Installing the Software - Youtube Video
DKS 32 Remote/Desktop Account Manager Tech Tip Videos (Playlist)
Watch Video

Architects | Specifiers Downloads

Literature
1838 Literature
1838 Multi-Door | Literature

Rev 11-20

Download
View Online
900mhz Literature
900 Mhz Wireless Expansion | Literature

Rev 6-20

Download
View Online
Cellular | Literature

Rev 12-20

Download
View Online
Cloud & Desktop Account Manager Programming & Software Brochure
Cloud & Desktop Account Manager Programming & Software | Brochure

Rev 2-23

Download
DKS Doorking Elevator Control Literature
Elevator Control | Literature

Rev 3-21

Download
View Online
Doorking connection download brochure
Internet Connection Options | Brochure

Rev 2-23

Download
3 Part Specifations
DKS Doorking 3-part. Specifications entry
1838 3-Part

Revised 10-23

Download
DKS Doorking 3-part. Specifications entry
Access Plus 3-Part

Revised 12-17

Download
CAD
This product does not currently have any CAD files
3D Models
1838 3-D Models
1838 3-D Models
Download
IPB
DKS Doorking 1838-A-6-17
1838 IPB

Rev 6-17

Download
Planning

DoorKing is a registered Continuing Education System provider for the American Institute of Architects.
DKS offers comprehensive help with System design considerations and equipment layouts. We offer assistance whether your application calls for complex Access Control Systems, or just a single door or automated vehicular gate-controlled entry point.

SYSTEM PLANNING CONSULTATION
DKS assists Architects, Engineers, and Consulting Specifiers with CAD drawings, System planning, and 3-part specifications. We will be happy to assist with design and layout parameters for your automated Vehicular Gate and Access Control System requirements.  For assistance, please contact George M. Hendrix, Business Development Manager at 678-230-4162 or email George.

LUNCH & LEARN SESSIONS
To schedule a Lunch & Learn (webinar or in-person) on Automated Vehicular Gate design guidelines that help prevent accidents and injury, and to be sure your design is in compliance with industry safety standards and International Building Codes, please contact Allen Wright, Business Development Manager at 310-489-4875 or email Allen. 

Arcat
Sweets Network

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All Product Documenation

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