Easy Connect | Connection Options
Voice Over IP (VoIP) Adapter
Provide Internet connectivity for System Programming and/or Voice Communication to eVolve Series, 1830 Series, Access Plus, and Standard/1812 Series Entry Systems. Our customers choose a VoIP connection option if they have an ethernet connection convenient to the Entry System location. VoIP Retrofit is also a great option for those currently using a POTS connection. For a turnkey Easy Connect internet option: a VoIP connection powered by the DKS Internet Service subscription is the plug-and-play solution.
Voice Over IP (VoIP) Adapter
The Wired Internet Connection Option for Entry Systems
VoIP is a turnkey, wired solution for connecting System Managers and Users to their Access Control System.
VoIP (Voice over Internet Protocol) is a general term for the technology used to provide Voice communication over an Internet connection. This technology, like our Cellular connection option, has replaced the original POTS (Plain Old Telephone Service) copper line connection that has been phased out.
While the 2112 eVolve Entry System has built-in VoIP compatibility for Voice and Remote Programming, the other eVolve Series Entry Systems, 1830 Series, Access Plus, and Standard/1812 Series Entry Systems can be fitted with an optional VoIP Adapter to provide Voice communication to all other DKS Entry Systems* through the local Internet connection powered by a DKS Internet Service subscription. The VoIP connection also enables completely remote programming for DKS Entry Systems in the eVolve, 1830 Series, and Access Plus Series using one of the DKS Easy Connect Programming options. A VoIP connection is a great option for locations that have access to an internet line near the Entry System location, and for users who want to update from their original POTS connection – plus, it’s more affordable than a traditional business line.
*Excludes the 1816 Intercom System.
Provides Voice Communication to All DKS Entry Systems*
Provides Programming Connection to eVolve, 1830s & Access Plus
Turnkey Wired Solution for Internet Connectivity
Ready to activate your DKS VoIP Connection?
See how to register and activate your account here.
Applications
Apartment Complexes & College Residence Halls
Commercial & Industrial
Gated Communities
Large Multi-Family Residential
Maximum Security
Mixed Use Buildings
Parking Facilities
Self Storage
Single Family Residential
Small Multi-Family Residential
Product Compatibility
Built-in VoIP Adapter
2112 eVolve
Built-in VoIP Adapter for Voice & Remote Programming
No Additional VoIP Adapter Needed
Optional VoIP Adapter
eVolve Series
VoIP Adapter Enables Voice Communication & Remote Programming
1830s Series
VoIP Adapter Enables Voice Communication and/or Remote Programming
Access Plus Series
VoIP Adapter Enables Voice Communication & Remote Programming
Standard & 1812 Series
VoIP Adapter Enables Voice Communication
How It Works
Features
Still Using a POTS Internet Connection? Save Money and Avoid Loss of Service with a New VoIP Adapter
A POTS Connection is no longer recommended or supported by DKS. DKS has phased out support for POTS connections as phone companies nationwide are transitioning to fiber and, in the near future, will no longer service the copper lines needed for the POTS connection. DKS recommends switching to a VoIP or Cellular connection, you’ll save money each month and avoid a loss of Entry System service. Typical business phone lines run between $100 to $200 per month, PLUS the expense of long distance charges, while a VoIP connection will cost just a fraction of that monthly.
The DKS VoIP Adapter is also the VoIP Retrofit Option
The VoIP Adapter is fully backward compatible with new and older DKS Entry Systems so it’s easy to keep your Entry System up and running with the latest Internet connectivity option.
There are a few VoIP Adapter options based on which Entry System you are using, and if you want connectivity for Voice and/Or Programming. Please consult the Tech Support documentation or speak with a Dealer to find the right DKS VoIP Adapter and configuration for you.
A VoIP Connection is Recommended for Those With Convenient Access to an Ethernet Port
A wired connection to a local Internet router is required in order for the VoIP Adapter to enable communication with DKS Internet Services. Depending on the configuration of your VoIP Adapter installation the maximum length for the run of the ethernet wire is 325-500 ft.
To Use a Third Party VoIP Provider, Choose the 1830-185 TCP/IP Adapter
1830-185 Third Party TCP/IP Adapter enables a DKS Entry System to utilize a third-party VoIP Internet connection rather than the DKS VoIP Internet Service. While the DKS VoIP Adapter is plug-and-play and requires no configuration of routers, port forwarding, IP addresses, firewalls or DDNS services to deal with, the Third Party TCP/IP Adapter requires manual setup by an IT Technician and your own VoIP provider. While many VoIP services will work with the 1830 Entry System, DKS does not guarantee compatibility with these third-party providers.
2334-080 VoIP Adapter
Provides Internet connection for Voice Communication and Programming via Cloud Account Managers or Windows Account Manager to 1830 Series Entry Systems.
2334-081 VoIP Adapter
Provides Internet Connection for Voice Communication and Programming via Access Plus Windows Account Manager to Access Plus Series Entry Systems.
1830-186 VoIP Adapter
Provides Internet connection for Programming only via Cloud Account Manager or Windows Account Manager to 1830 Series Entry Systems.
1815-578 VoIP Adapter
Provides Internet connection for Voice Communication only for 1812 and Standard Series Entry Systems.
Technical Specifications
Compatible with Cloud Account Manager
Compatible with eVolve Cloud Account Manager
Compatible with Windows Account Manager
Compatible with Access Plus Windows Account Manager
VOIP ADAPTER:
- Provides Voice and Remote Programming connections for up to two (2) DKS Entry Systems with correct configuration.
- VoIP Adapter 2334-080: compatible with 1830 Series 1833, 1834, 1835, 1837, 1838 Entry Systems for Voice and Programming. Compatible with Windows Account Manager and Cloud Account Manager.
- VoIP Adapter 2334-081: compatible with Access Plus Series Entry Systems 1802AP, 1808AP, 1810AP, 1812AP, 1838AP for Voice and Programming. Compatible with Access Plus Windows Account Manager.
- VoIP Adapter 1830-186: compatible with 1830 Series 1833, 1834, 1835, 1837, 1838 Entry Systems for Programming Only. Compatible with Windows Account Manager and Cloud Account Manager.
- VoIP Adapter 1815-578: compatible with 1812 Series 1812 Series and Standard Series 1802, 1803, 1808, 1810 Entry Systems for Voice only. Not compatible with Windows Account Manager and Cloud Account Manager.
- TC/IP Adapter 1830-185: compatible with 1830 Series 1833, 1834, 1835, 1837, 1838 Entry Systems and Access Plus Series Entry Systems 1802AP, 1808AP, 1810AP, 1812AP, 1838AP for third-party VoIP connection for Voice and Programming. Compatible with Windows Account Manager and Cloud Account Manager. Requires manual configuration to determine Default Gateway, set your IP address, setup Port Forwarding, configure Firewall for access, order Static IP address from internet provider or setup DDNS host account. Third-party VoIP provider subscription service & hardware required for Voice communication.
DKS INTERNET SERVICE:
- All DKS VoIP Adapters except 1830-185 operate with your local Internet connection and a DKS Internet Service subscription.
- DKS Internet Service is available in all states including Alaska and Hawaii. It is also available in Puerto Rico, U.S. Territories, Canada, and Mexico.
- DKS Internet Service is not available in any additional countries.
- Account registration is required to activate VoIP & DKS Internet Service, see VoIP &DKS Internet Service Activation instructions here.
- Select your level of service at the time of registration: Voice Communication only, Programming Connection only, or Voice and Programming Connection.
- DKS Internet Service is a flat rate monthly or yearly subscription service without any long term contracts and includes all taxes, fees and charges for voice and/or data communication.
- There is a 5% per month discount offered if auto-pay (via credit card or echeck) is selected.
CONNECTION REQUIREMENTS:
- Requires a local ethernet connection from your router to each of the Entry Systems.
- Up to 2 Entry Systems can be connected using the 2334- 080, 1830-186, or 1815-578
- A single Entry System an be connected using 2334-080
- Ethernet wire runs are limited to 325-500 ft depending on VoIP Adapter installation configuration.
- DKS VoIP Connection devices cannot be used for 911 calls.
- When using the 2334-080 with 1830 Series Entry Systems, the 1830 circuit board MUST be REV Z or higher.
- DKS VoIP Adapter not compatible with 1816 Intercom System-Multi.
- DKS Cellular Control Box not compatible with 2112 eVolve Series Entry System as VoIP compatibility is built-in to this Entry System.
DKS Internet Service |
|||
Plan |
Pay per Month |
Pay per Year |
Notes |
VoIP + Data |
27.95 |
307.45 |
Use this plan with the 2334-080 for voice and data connections. |
VoIP Only |
23.95 |
263.45 |
Use this plan with the 1815-578 for voice communication only. |
Data Only |
8.95 |
98.45 |
Use this plan with the 1830-186 for programming only. |
*Price subject to change
Tech Support
Find all the documentation needed to install, program, and operate your DKS product below.
Resources
