Cloud Account Manager eVolve Series
Below you will find a variety of documents to address installation and troubleshooting questions, software availability, video tutorials, and more.
For additional questions, please scroll to the bottom of the page to select a method of contact, or locate an installer.
Looking for help with a different product? Start by choosing the product category below:
Tech Support Downloads
- Activate New Account
- Easy Connect App
- eVolve Videos
- Tech Tip Videos
- How To Documentation
- FAQ
Are you brand new to your DKS 1830 Series Entry or Access System?
Follow These Simple Steps to Create Your New Cloud Programming Account
Step 1. Activate the Cloud System
Step 2. Create New Cloud Account Manger Users
SOFTWARE
Programming eVolve Series Video Entry Systems through our Cloud Account Manager means administrators can access System settings on any wifi-enabled computer or tablet by logging in through the browser. With Cloud Programming there’s no software to download or update, and multiple administrators can manage the System settings at the same time. Programming with the Cloud is the most advanced, versatile option available.
SOFTWARE VIDEOS
eVolve Cloud Account Manager
The eVolve Cloud is a browser-based account management system (no software to download) that allows you to program and manage your DKS eVolve Series Video Entry Systems from any device (laptop, tablet, smartphone) with an internet connection. Create new admin accounts, set up access points, designate user security levels, grant access credentials, and more.
The DKS eVolve Cloud can be used with eVolve Video Entry Systems such as the 2112 and 2108. Visit the eVolve Cloud Account Managerpage to learn more.
OWNER'S MANUALS
How to Manuals
The DKS Cloud is a browser based management system (no software to download) that allows you to program and manage your DKS 1830 Series Access Control Systems from any device (laptop, tablet, smartphone) with an internet connection. Create new accounts, program security and permission levels, card and transmitter numbers, hold open time zones, holiday schedules, elevator control functions, and more.
Yes! The DKS Cloud will work with any 1830 series entry system. There are no changes or updates required for the entry system. The Cloud is not compatible with the old “4E” control boards found in the 1815 and 1817 systems.
No! The DKS Cloud is only compatible with the following connection options:
- DKS Cellular
- DKS VoIP Voice & Data
- DKS Data over IP
- DKS IM Server-modem
The DKS Cloud is NOT compatible with the following connection options:
- Modem-to-Modem
- RS-232 hard-wired connection
- Network (manually configured LAN or WAN)
There are a couple steps that you need to take:
a) Log into your IM Server or DK Cellular registration and “Enable” the cloud for each system you wish to program through the Cloud
b) Go to: https://access.doorking.com
c) Log in using your IM Server user id and password. The systems you activated for the cloud will be displayed.
Yes! The person that has registered the entry system for the IM Server or DK Cellular can grant permission for other “user IDs” to have access to their systems.
No. There are two ways to set up the database for systems that were moved to the Cloud:
a) If this is an existing entry system, and you have the data available from our PC software, you can upload the entire system database into the Cloud.
b) If this is a new system, you can also enter the database from the beginning in the Cloud screens.
It is important to remember that the “Cloud” is the “True Database” for your entry systems. All changes must be made in the Cloud. Any changes made at the entry system will be overwritten when you send data from the Cloud. There is not a “Receive Data” function in the Cloud.
However, you may “Receive Data” using the desktop software, version 6.5. Then you can “Export to the Cloud”. This will overwrite the database in the cloud, so make sure the information is correct and what you want to use.
Yes! The DKS Cloud is accessible through any common web browser. You do not need any app or program loaded into your computer or device.
This works best on computer displays, laptops or tablets due to the screen size. Working on a smartphone device may not be as “user friendly” due to the smaller screen sizes.
Literature
3 Part Specifations
Planning
DoorKing is a registered Continuing Education System provider for the American Institute of Architects.
DKS offers comprehensive help with System design considerations and equipment layouts. We offer assistance whether your application calls for complex Access Control Systems, or just a single door or automated vehicular gate-controlled entry point.
SYSTEM PLANNING CONSULTATION
DKS assists Architects, Engineers, and Consulting Specifiers with CAD drawings, System planning, and 3-part specifications. We will be happy to assist with design and layout parameters for your automated Vehicular Gate and Access Control System requirements. For assistance, please contact George M. Hendrix, Business Development Manager at 678-230-4162 or email George.
LUNCH & LEARN SESSIONS
To schedule a Lunch & Learn (webinar or in-person) on Automated Vehicular Gate design guidelines that help prevent accidents and injury, and to be sure your design is in compliance with industry safety standards and International Building Codes, please contact Allen Wright, Business Development Manager at 310-489-4875 or email Allen.
As well as having downloadable information on each specific product, we have collected all our download files click the button below to access all downloads in one location.